Upgrading, Renewals & Refunds

Upgrading from Free to Pro

Upgrade any time from Settings → License — connect a Pro key, or follow the link to buy a Pro plan, and checkout is handled by Stripe. All your existing translations carry over automatically; nothing is lost or re-done.

Renewals

Pro is billed once a year, upfront — and so are language packs. Each pack is attached to your Pro billing period, so we recommend adding any extra packs together with your license, or shortly after. Buying a pack shortly before your renewal date can look like a double charge, because the pack is aligned to your main billing cycle.

Manage your subscription — payment method, renewal, cancellation — through Manage subscription on the License screen (the Stripe billing portal). After renewing, click Refresh if Pro features don’t re-enable immediately.

What happens when a license expires

A lapsed license never hides what you’ve built:

• Your translated pages stay fully visible to visitors — nothing on the frontend breaks or disappears.
• In the admin, only your one free language stays editable.
• AI translation pauses, and you stop receiving updates and new features until you renew.

Renew and click Refresh, and everything re-enables.

Cancelling — your translations stay

Your translations are stored in your own WordPress database, so they belong to you regardless of your plan. Cancelling never deletes them.

Note

The only things that remove translation data are the explicit tools under Settings → Advanced → Database Settings — Factory Reset, or Delete all data on uninstall — and you’d have to choose those yourself.

Refunds

There’s a 15-day money-back guarantee. If a language pack was used during that time, we may deduct the cost of the pack from your refund — but the Pro license portion is always fully refunded.

Tip

Have a pre-sale or billing question? A lot is already answered on the pricing page; otherwise reach out to support.