§ 1 Scope & Parties
(1) These Terms & Conditions govern the use of the Omnalingo software and services — the Omnalingo WordPress plugin (free and Pro), the Omnalingo translation cloud/API, updates, and related services (together, the “Service”) — offered via omnalingo.com.
(2) The Service is provided by Kriesi Media GmbH, Burggasse 121, 1070 Vienna, Austria (“Omnalingo”, “we”, “us”). Contact: legal@omnalingo.com
(3) These terms apply to both consumers (§ 1 KSchG, Austrian Consumer Protection Act) and business customers. The version published at the time of your order applies.
§ 2 The Service & Licence
(1) Omnalingo is a WordPress plugin combined with a cloud translation service. On a paid (Pro) subscription and via language packs, it provides AI translation for your website; the resulting translations are stored in your own WordPress database.
(2) For the duration of your subscription we grant you a non-exclusive, non-transferable right to install and use the Service on the licensed website(s), for your own use.
(3) One licence covers one website, defined by its domain. Standard development environments (localhost, .local, and common staging subdomains) do not count as separate websites. Additional websites require additional licences.
(4) You may not resell, sublicense, or provide the translation service to third parties as your own, circumvent usage limits or licence checks, or misuse the API. Rights not expressly granted remain with us.
§ 3 Plans, Prices & Language Packs
(1) A free plan is available. The Pro plan and additional language packs are paid subscriptions. Current prices are shown on our pricing page and at checkout, inclusive or exclusive of VAT as applicable to your status and location.
(2) The Pro subscription and each language pack are billed annually in advance. Language packs are tied to your Pro billing period.
(3) Fair use: each language pack includes up to one million (1,000,000) AI-translated words per subscription year. This cap protects the Service against abuse; the vast majority of websites remain well below it. Where a limit is reached through legitimate use, we will work with you on a solution.
§ 4 Conclusion of Contract & Payment
(1) The presentation of plans on the website is not a binding offer. A binding contract is concluded when you complete the checkout and we activate your subscription (e.g. by confirmation email or by enabling the Service on your account).
(2) Payment is processed by our payment provider (Stripe). Subscriptions renew automatically for successive one-year terms unless cancelled before the renewal date. You can manage or cancel your subscription from your account / the billing portal.
§ 5 Right of Withdrawal (Consumers) & Money-Back Guarantee
(1) Consumers have a statutory right to withdraw from a distance contract within 14 days without giving a reason. To exercise it, send an unequivocal statement to Kriesi Media GmbH at the address above or to legal@omnalingo.com. You may use the model withdrawal form but are not obliged to.
(2) Digital content/service: where you request that provision of the Service begins before the withdrawal period ends (for example, by connecting your licence key or starting an AI translation), you expressly consent to immediate performance and acknowledge that you lose the right of withdrawal once performance has fully begun (§ 18 FAGG).
(3) 15-day money-back guarantee: independently of the above, we offer a voluntary 15-day money-back guarantee. If a language pack’s words were used during that period, we may deduct the cost of the pack from the refund; the Pro licence portion is always fully refunded.
§ 6 Provision & Availability of the Service
(1) We provide the Service with reasonable care but do not guarantee uninterrupted or error-free availability; maintenance, updates, and third-party dependencies (including AI providers) may affect it.
(2) We may improve, update, or modify the plugin and the Service, including the AI models used, provided the core functionality of your plan is maintained.
§ 7 Your Content & Processing
(1) To translate your site, your content is transmitted to our translation cloud and processed by third-party AI providers solely to produce the translations. Your content is not used to train AI models and is not shared beyond what is necessary for processing. Translations are stored in your own WordPress database and remain yours.
(2) You are responsible for your content and confirm that you hold the rights necessary to have it translated. Details on data processing are set out in our Privacy Policy.
§ 8 Statutory Rights in the Case of Defects
The statutory warranty rights for defects apply. Beyond mandatory statutory rights, the Service is provided “as is”.
§ 9 Liability
(1) Any claims for compensation are excluded in cases of minor negligence. This restriction does not apply to injury to life, body, or health, nor to mandatory statutory liability.
(2) Personal liability of the legal representatives, vicarious agents, and employees of Kriesi Media GmbH is excluded to the extent permitted by law.
§ 10 Term, Termination & Effect of Expiry
A subscription runs for its one-year term and renews automatically unless cancelled. If a subscription lapses, your existing translations remain stored in your database and visible to your visitors; AI translation and updates pause until you renew.
§ 11 Data Protection
Information on the method, scope, and purpose of the collection and processing of personal data can be found in our Privacy Policy.
§ 12 Governing Law & Dispute Resolution
(1) These terms and any disputes arising from them are governed by Austrian law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). This does not affect mandatory consumer rights in your country of residence.
(2) The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. We do not participate in dispute-resolution proceedings before a consumer arbitration board.
§ 13 Severability, Amendments & Language
(1) Should any provision be or become invalid, the remaining provisions stay in effect; the invalid provision is replaced by the applicable statutory rule.
(2) Amendments to these terms will be made in writing or notified to you. Continued use after notice constitutes acceptance where legally permissible.
(3) These terms may be provided in several languages; in the case of divergence, the English version prevails.
§ 14 Contact
Kriesi Media GmbH
Burggasse 121, 1070 Vienna, Austria
Email: legal@omnalingo.com
Managing Director: Christian Budschedl
Register: FN 457771 v, Handelsgericht Wien — VAT: ATU71352207