§ 1 Scope & Parties
(1) These Terms & Conditions govern the use of the Omnalingo software and services — the free Omnalingo WordPress plugin, the paid Omnalingo AI Translation Service and Language Activations, the Omnalingo translation cloud/API, updates, and related services (together, the “Service”) — offered via omnalingo.com.
(2) The Service is provided by Kriesi Media GmbH, Burggasse 121, 1070 Vienna, Austria (“Omnalingo”, “we”, “us”). Contact: [email protected]
(3) These terms apply to both consumers (§ 1 KSchG, Austrian Consumer Protection Act) and business customers. The version published at the time of your order applies.
§ 2 The Service & Licence
(1) Omnalingo is a WordPress plugin combined with a cloud translation service. The plugin itself is free. With a paid AI Translation Service subscription, it provides AI translation of your website into the languages you have activated; the resulting translations are stored in your own WordPress database.
(2) For the duration of your subscription we grant you a non-exclusive, non-transferable right to use the AI Translation Service on the licensed website(s), for your own use.
(3) One licence covers one website, defined by its domain. Standard development environments (localhost, .local, and common staging subdomains) do not count as separate websites. Additional websites require additional licences.
(4) You may not resell, sublicense, or provide the translation service to third parties as your own, circumvent usage limits or licence checks, or misuse the API. Rights not expressly granted remain with us.
§ 3 Plans, Prices & Language Activations
(1) The Omnalingo plugin is free. Two things are paid: the AI Translation Service, an annual subscription that includes AI translation for one language, and Language Activations, each of which enables AI translation for one further language. Current prices are shown on our pricing page and at checkout. Prices are stated excluding VAT; VAT or sales tax is added at checkout where applicable to your status and location. Customers in the United States see and pay prices in US dollars. On the payment page, Link may also offer to charge you in your local currency, converted at Link’s exchange rate.
(2) The AI Translation Service is billed annually in advance. A Language Activation is a one-time purchase: it is paid once and never billed again. Activated languages are translated by AI for as long as your AI Translation Service subscription is active.
(3) Fair use: each activated language includes up to one million (1,000,000) AI-translated words per year. This cap protects the Service against abuse; the vast majority of websites remain well below it. Where a limit is reached through legitimate use, we will work with you on a solution.
§ 4 Conclusion of Contract & Payment
(1) The presentation of plans on the website is not a binding offer. A binding contract is concluded when you complete the checkout and we activate your purchase (e.g. by confirmation email or by enabling the Service on your account).
(2) Our orders are sold through Link. Sold through Link, LLC (“Link”), a Stripe company, 354 Oyster Point Boulevard, South San Francisco, California 94080, USA, is the Merchant of Record for all our orders: Link sells the AI Translation Service and Language Activations to you, processes your payment, issues your invoice and handles VAT and sales tax. Charges appear on your statement as LINK.COM* OMNALINGO. Link answers questions about your order and payment; we remain responsible for the Service itself. Link’s Sold through Link Terms apply to the purchase transaction; these Terms & Conditions govern the Service itself.
(3) The AI Translation Service subscription renews automatically for successive one-year terms unless cancelled before the renewal date. You can manage or cancel it from your account (“Manage billing”) or in your Link account at link.com.
§ 5 Right of Withdrawal (Consumers) & Money-Back Guarantee
(1) Consumers have a statutory right to withdraw from a distance contract within 14 days without giving a reason. To exercise it, send an unequivocal statement to Kriesi Media GmbH at the address above or to [email protected]. You may use the model withdrawal form but are not obliged to.
(2) Digital content/service: where you request that provision of the Service begins before the withdrawal period ends (for example, by connecting your licence key or starting an AI translation), you expressly consent to immediate performance and acknowledge that you lose the right of withdrawal once performance has fully begun (§ 18 FAGG).
(3) 15-day money-back guarantee: independently of the above, we offer a voluntary 15-day money-back guarantee from the date of purchase. If a Language Activation was used for AI translation during that period, we may deduct its price from the refund; the AI Translation Service fee is always refunded in full.
(4) To request a refund or withdraw, contact [email protected] or Link’s order support at support.link.com. Refunds are issued by Link, our Merchant of Record, to the original payment method, including the VAT or sales tax that was charged.
§ 6 Provision & Availability of the Service
(1) We provide the Service with reasonable care but do not guarantee uninterrupted or error-free availability; maintenance, updates, and third-party dependencies (including AI providers) may affect it.
(2) We may improve, update, or modify the plugin and the Service, including the AI models used, provided the core functionality of your plan is maintained.
§ 7 Your Content & Processing
(1) To translate your site, your content is transmitted to our translation cloud and processed by third-party AI providers solely to produce the translations. Your content is not used to train AI models and is not shared beyond what is necessary for processing. Translations are stored in your own WordPress database and remain yours.
(2) You are responsible for your content and confirm that you hold the rights necessary to have it translated. Details on data processing are set out in our Privacy Policy.
§ 8 Statutory Rights in the Case of Defects
The statutory warranty rights for defects apply. Beyond mandatory statutory rights, the Service is provided “as is”.
§ 9 Liability
(1) Any claims for compensation are excluded in cases of minor negligence. This restriction does not apply to injury to life, body, or health, nor to mandatory statutory liability.
(2) Personal liability of the legal representatives, vicarious agents, and employees of Kriesi Media GmbH is excluded to the extent permitted by law.
§ 10 Term, Termination & Effect of Expiry
The AI Translation Service subscription runs for its one-year term and renews automatically unless cancelled. If it lapses, your existing translations remain stored in your database and visible to your visitors; AI translation pauses until you renew. Language Activations you have purchased stay yours and resume when you renew — you never buy the same language twice.
§ 11 Data Protection
Information on the method, scope, and purpose of the collection and processing of personal data can be found in our Privacy Policy.
§ 12 Governing Law & Dispute Resolution
(1) These terms and any disputes arising from them are governed by Austrian law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). This does not affect mandatory consumer rights in your country of residence.
(2) The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. We do not participate in dispute-resolution proceedings before a consumer arbitration board.
§ 13 Severability, Amendments & Language
(1) Should any provision be or become invalid, the remaining provisions stay in effect; the invalid provision is replaced by the applicable statutory rule.
(2) Amendments to these terms will be made in writing or notified to you. Continued use after notice constitutes acceptance where legally permissible.
(3) These terms may be provided in several languages; in the case of divergence, the English version prevails.
§ 14 Contact
Kriesi Media GmbH
Burggasse 121, 1070 Vienna, Austria
Email: [email protected]
Managing Director: Christian Budschedl
Register: FN 457771 v, Handelsgericht Wien — VAT: ATU71352207